I've been three times to LAN and I disagree with all your points on catering. The food has always been pretty good value for money especially seeing as it's a 20 second walk or less from where you're gaming. The food itself is pretty good quality, it's not amazing but it fills you up and definitely isn't something I'm forcing myself to eat. From my experience the staff have always been a bit quiet but friendly and smiley nonetheless. This time I was overcharged once for breakfast as you're meant to get a free coffee/tea with it so that should be £6, charged £7 but I came back after and told them and got another coffee out of it. I mean it wasn't free even if they had made a mistake but I gave the employee the benefit of the doubt she seemed quite young. To be honest, I've never touched the burgers/bar food I've only ever had the proper meals on the menu. I can see your point on the chips but then again I'm not that much of a fussy eater and I ate them cold with salt on when I was gaming anyway.